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Hotels & Resorts Spotlight10

Your Feedback Counts: Sheraton New York

Wednesday May 23, 2012

If you've ever wondered if somebody is actually reading those comment cards you fill in at hotels, here's proof positive they are. Barbara de Lollis from USA Today recently checked in at the Sheraton New York (the hotel is just wrapping up $160 million in renovations to its 1,789 guestrooms) to see how the property responded to its number one guest complaint. It turns out that what guests had complained most about over the years was a lack of control over the heating and cooling systems pumping air into the rooms. During the spring and summer months, the air conditioning was automatically on in the rooms and during fall and winter the system switched over to heating. Luckily, opening a window was an option to escape the extremes--but then there was NYC street noise to contend with. It's easy to understand how the hotel received hundreds upon hundreds of complaints from guests about this issue. After the updates, guest rooms now all have individual temperature controls that can switch into an energy-saving mode when the room is vacant. Here are a few of the other updates to the property as part of its massive makeover:

  • New bedding and built-in minibars in every room (with Starbucks coffee), additional outlets in all rooms and flatscreen TVs built into the wall.
  • Brighter hallways with improved lighting
  • Expanded seating in the 44th floor club lounge overlooking Times Square
  • New marble in the bathrooms, where tubs have been replaced with glassed-in showers

Sounds like a good time to give an old hotel a new glance!

Treated Like Royalty at Disney's Port Orleans

Thursday May 17, 2012

Fireworks in the Royal Rooms at Disney's Port Orleans

Earlier this year, another special room type opened up at Disney World. The Royal Rooms are found in Disney's Port Orleans Riverside. But don't call them princess rooms; the majestic blue-and-gold color scheme, richly embellished with gold and crystal accents, is designed to appeal to both prince and princess. An extra touch of magic appears at a button press on the headboards of every bed; "fireworks" right in your room.

Image courtesy Charlyn Keating Chisholm

Disney's Art of Animation Opens This Month

Monday May 14, 2012

Disney's Art of Animation Resort

Part of the magic of Disney is that feeling you can get of being small again; reliving part of your childhood, either real or idealized, just for a while. Disney's newest resort takes that idea even farther, shrinking you to the size of a small clownfish. Walk into the Finding Nemo courtyard of Disney's Art of Animation Resort, and everything scales up to the size Nemo would see it: his teacher, Mr. Ray, stretches to a 27-foot wingspan, and Crush the Turtle is big enough to cradle you in the curve of a fin.

Impressive, too, are the guest rooms; not so much for their size, but for their creative use of space. One-bedroom family suites sleep up to six people, thanks to a clever trick with a pull-down bed that serves as a table for four during daylight hours. Family suites also include two full bathrooms, a microwave and a refrigerator.

The Finding Nemo section of the resort opens at the end of this month. On June 18, the Cars section will open, followed by The Lion King on August 10. The Little Mermaid wing, which will house standard rooms with room for up to four guests, will open September 15. Rates for family suites will start at $248; rates for standard rooms start at $94. All Disney resort guests enjoy the perks of staying on-property, including extra time at the theme parks, complimentary transportation to and from the airport, and complimentary transportation throughout Disney World.

Take a photo tour of Disney's Art of Animation Resort, or check out other Disney World resort hotels.

Image courtesy Charlyn Keating Chisholm

Take It to the Roof

Thursday May 10, 2012

Vertigo Bar at Banyon Tree Bangkok

Across the U.S. and around the world, spring has effectively sprung! And to many urban folks, that means taking the elevator up from the crowded city sidewalks to a favorite hotel rooftop to maximize sunshine and views with something fresh and frosty to drink. It's hard to top the temple-and-skyscraper views of sprawling Bangkok from the Banyan Tree Bangkok's rooftop bar, Vertigo, perched high on the hotel's 61st floor.

Read on for some of the best hotel rooftop bars around the world for raising a glass to springtime--and please, chime in with your own on-high haunts, too!

  • New Yorkers swoon over the scene at The James New York's rooftop oasis, JIMMY, with its poolside rattan chaise lounge chairs inviting you to settle in to enjoy cocktails made with such exotic ingredients as fresh raw honeycombs and mint ice blocks.
  • A private elevator whisks you up to The Roof at the ME Madrid hotel, where daybeds are surrounded by palm trees and you can gaze upon the Plaza Santa Ana.
  • Hold your own with politicos and hangers-on at the W Washington DC's sublime rooftop hangout, P.O.V. Terrace. Views from the 11th floor are a virtual visual tour of the most important monuments of the nation's capitol.
  • When Norway finally warms up for spring and summer, Oslo locals know to maximize their time soaking up the midnight sun and the country's fleeting Vitamin D rations. The First Hotel Grims Grenka lures locals and tourists to the rooftop Q Lounge, where daylight lasts till midnight and beyond during the longest days of summer.
  • Dream big with the rest of the big dreamers downing cocktails and ogling views at the super sexy Rooftop Bar at The Standard Los Angeles--there are vibrating waterbed pods and an outdoor dancefloor to stoke the revelry.

Cheers!

Image courtesy Terry Ward

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