Charged for the In-Room Safe?
Wednesday August 20, 2008
Jamie writes,
I just checked out from a Best Western in the L.A. area after an extended stay. Upon checkout we were informed that we were being charged for using the safe in the room - over a dollar each day! I have never heard of a charge for the in-room safe. We didn't even use it every day.That's a new one on me, too. It's so frustrating to stay in a low-cost hotel room, only to be surprised by hidden charges when you check out. If you didn't use the hotel safe at all, or if you used it infrequently, you have a case to have the fee waived, especially if you weren't informed of the fee at check-in. The best time to dispute an unexpected charge like that is while you are checking out, before you leave the hotel. Ask to talk to the manager on duty, and be persistent. It is much harder to get a charge removed or refunded after you have left the property.
Have any of you been charged to use the in-room safe? What's the most unexpected charge you've encountered at a hotel?
Related: Avoiding Hidden Hotel Fees
Comments
Budget hotel mislead their guests by charging in-room safe fee even if you didn’t use it, and they don’t even bother to let you in advance once you check-in.
Safe companies are invloved in this misleading and one company is brought a suit because their all conecept is revenue share with the hotels on the this unjustified fee.
a scheme of in-room safe company to collect money from guests even if the guest didn’t use the safe and share the revenue with the hotel…