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Sheraton Chicago Hotel and Towers
Guest review by June14Smiles, visited April 2007

About.com Rating 5

From a guest reviewer, About.com Guest

From June14Smiles: We're from Chicago suburbs and enjoyed a weekend getaway. Our upgraded room overlooked Navy Pier, Lake Michigan, and the Chicago River. A building divided the view between Navy Pier and more of the Lake, but the view was still spectacular!

Pointers

  • Reposition the love seat and coffee table so you can sit and peer out the window at the beautiful view. (If you have an upgraded room.)
  • If you're getting a "package," choose the wine and cheese over the chocolate and champaign. Our package included the wine and cheese. The wine (red) was a regular-sized bottle and of high quality and the cheese platter was creative, yummy, and beautiful. It included a honey-liquid for dipping and a fig paste to add sweetness.

    (We first received by mistake the strawberries and chocolate with bottle of champagne. This was nothing special. The five strawberries were wilted, the champaign was only a small bottle, and there were only four small chocolates. I'm sure the chocolate for dipping was delicious but we had them replace this all with the wine and cheese we were expecting.)

  • The front desk has a variety of games, including Scrabble, Connect Four, and Cranium.
  • If the bathroom counter space doesn't offer you enough room, move all the coffee items into your room for extra space.
  • If you want peanut M&M's, you can get them for 75 cents from the garage level canteen machine (where you wait for them to bring your car). Otherwise you'll pay $3 from the in-room refrigerator, which is worth the convenience if you didn't purchase candy ahead-of-time. (Other in-room refrigerator items I remember: Kit Kat, regular M&M's, Famous Amos choco-chip cookies, all kinds of mini-liquor bottles, all sorts of cans of pop, small first-aid kit (I think) and then some.)
  • Bring bottled water, if you can. You'll pay $5 for the in-room bottles, but the bottles are big.
  • If you don't like crowds, ask if there's a conference scheduled for when you plan to be there. The hotel became uncomfortably crowded on the Sunday of our stay due to conferences.

Dining

  • The burger restaurant was fabulous! One burger is enough to share. Lots of fun toppings!
  • Shula's, their steak house, is quite pricey.
  • Riverside Cafe. Casual setting, I think only breakfast and lunch, not dinner. If you get there at around 11 am, that's when they change breakfast buffet to lunch buffet. (I think that's when it was -- you can call to be sure.) Our package included breakfast only but they allowed us to enjoy both buffets due to the timing. Breakfast buffet included fresh egg-white omelet with veggies (fab!) and the lunch buffet included lots of leafy greens and rolled spinach tortillas stuffed with grilled veggies. Also included whole chicken breasts. There was more too. It was all excellent!
  • PJ's for dinner (and maybe lunch) is right across the street at Embassy Suites Hotel. The meatloaf sandwich was fab (real comfort food!) and so was the choco-chip sundae.
  • If you want some really decadent desserts the Dominicks across the street has a marvelous bakery. (It's a full-fledged grocery store, so they have everything there.)
  • The Chi bar offers mini desserts in shot glasses. All contain liquor, except the key lime pie, which is excellent.
  • Expect excellent, friendly service at the Chicago Sheraton. Everyone was friendly and helpful! What a pleasure!!!
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