When we first arrived our flight was hours before check in, and the staff was incredibly rude when we asked about checking our bags. They gave us a time frame as to when our room would be ready, and the room was still unavailable long after that time. We ended up talking to several staff members until one of them was kind enough to reassign our room.
The first thing I did was go in to use the bathroom. Hard water stains made the toilets look like they had caked on feces remnants, and I found several hairs on the hand towels and on the side of the tub. I am not a picky customer, and I have found just about any and every hotel experience to be more than spectacular just because I am excited by being in a different place, but this disturbed me. The room itself is extremely outdated and dirty. Stains on the carpets and couch, the windows covered with dirt.
Something that some people might enjoy but I found to be creepy is the bed (we had a room with one King size, I am unsure if it is different for the 2 queen size bedrooms) is surrounded by mirrors. The headboard that is one big mirror goes all the way up to the ceiling, and then another mirror starts at where the headboard stops and stretches over the entire bed. Another mirror takes up the whole wall on one side of the bed, so you are basically surrounded by your own reflection. Having horror memories of "Bloody Mary" and "Candyman," we asked for a room change. The staff moved us to another room, which was a "mini suite" in which they swore didn't have the mirrors. It had the mirrors.
I actually hated the room change because the bathroom reeked of sulfur and the toilet made weird gurgling noises every ten minutes or so. Our room was next to an exit stairway, and every time that door was opened, our door would make a weird clicking sound that sounded like someone was breaking into our room. The bed was disgusting. The sheets felt grimy, and I was so itchy I ended up sleeping in socks, sweatpants, and a sweatshirt with the hood pulled up over my head. The cover sheet had a reddish blood(?) stain on it.
Speaking of food, DONT EAT AT THEIR BUFFET!!!!! The price may be good if you are on a budget, but it will not be worth the money you save. The "freshly carved meat" that the were serving was covered in gizzard and fat, and even though I am one of the least picky eaters in the world, I left at least 90 percent of my meal on the plate. I suggest you suck it up and spend the extra $10 bucks a person, go across the walk way to MGM, and eat like royalty at their buffet. The difference between the two buffets are like...well, think of any two extremes.
They have two cafes by the name "Java Java". Do not order hot chocolate or hot dogs. Those are the two things I had and both were disgusting. I can't imagine anything else being much better, but I'm not planning on finding out.
Overall, I was very unhappy with my stay, but luckily, we spent as little time possible in the hotel, so the rest of the trip was great! My summary is: spend the extra money for a different hotel. Tropicana may be one of the cheapest hotels to stay in on the strip, but it is by NO means worth it!
Have you stayed at Tropicana Hotel Casino? Write your own review.
