Trump Hotel Las Vegas

We are currently staying at the Trump International for our first trip to Vegas and unfortunately this may be the last time we stay here. We checked in late two nights ago and the ordeal went as follows: first trip up to room key did not work, after first trip back down to front desk and back up to same room, we opened the door to find other people's things in the room (just thankful that they weren't in there). We tried to contact the front desk with no success from the hall phone so we made another trip to the front desk. After a ""oh, we're sorry"" from them we were given another set of rooms keys. Back up we went and again, the room keys did not work. By this time I was extremely tired and irritated and they were nice enough to upgrade our room but we lost our strip view. The room was nice however the table in the bathroom was extremely beat up. If I owned and/or operated this hotel I would be embarassed to call it Trump. Regardless, we let it go. We were also informed that our $20/day resort fee covered two bottles of water (maybe 8 oz each) and coffee, however, after our first morning we had to request more coffee from the front desk because it was not restocked. Then our second day here we asked the shuttle driver how late the shuttle ran to and from Ceaser's Palace and he told us midnight so we sat waiting outside Ceaser's Palace for 45 minutes only to call the hotel and be told by valet that service ended at 11 and they were not the least bit concerned about finding out who was providing guests with false information. We did not have much luck when trying to use the hotel phone service to contact departments either. Unfortunately this was one of the most incompetent hotels I have stayed at and has definitely put a damper on our first trip to Vegas. It was nice not to have to deal with a large property or casino in the hotel, but I can't say that it was worth it.

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