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2013 Hotels & Resorts Readers' Choice Awards

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And the winners are...

We are thrilled to announce the winners of the 2013 Readers' Choice Awards at About.com Hotels & Resorts. You can see more winners across dozens of About.com topics for the 2013 Readers' Choice Awards in technology, products, services, web sites, blogs and more.

Best Ski Resort: Big White Ski Resort

Through The Ghosts CR: Matt Butterworth
Image courtesy Big White Ski Resort
It's all about the snow at this resort in Kelowna, BC, Canada. Big White Ski Resort took home top honors from readers who raved about the loads of Champagne powder the resort gets annually. Readers said, "Love this Ski Resort - Best Snow!" "An amazing place to ski or ride..." and "The bountiful, dry powder is legendary!"

Best Hotel Spa: Spa at Silverado

Spa at Silverado
Image courtesy Silverado Resort & Spa
Readers chose the wellness-focused Spa at Silverado in Napa Valley, California, raving, "Awesome," "It has absolutely everything you could want!" and "Great massage therapists."

Most Romantic Hotel or Resort: AYANA Resort and Spa Bali

AYANA Resort and Spa Bali - Private Villa Dinner
Image courtesy AYANA Resort and Spa Bali
Weddings and romantic dinners are two specialties at the AYANA Resort and Spa Bali, perched dramatically on a cliff overlooking the Indian Ocean.

Best Family Resort: Hard Rock Hotel & Casino Punta Cana

Hard Rock Hotel & Casino Punta Cana
Image courtesy Hard Rock Hotel & Casino Punta Cana
The Hard Rock Hotel & Casino Punta Cana in my favorite part of the Dominican Republic caters equally well to vacationers of all ages. Guests gush, "Is just the best!" "It's great!" The all-inclusive pricing is a draw for families, "so the kids can eat a little or a lot and you don't feel like you've just paid a fortune for it." The hotel has "great staff, beautiful beach, great whole experience" and is "the best hotel to visit with friends or family."

Best All-Inclusive Resort: Hard Rock Hotel & Casino Punta Cana

Hard Rock Hotel & Casino Punta Cana
Image courtesy Hard Rock Hotel & Casino Punta Cana
The Hard Rock Hotel & Casino Punta Cana won in two categories this year. Guests rave about this all-inclusive Caribbean resort: "Muy bueno," "Everything is excellent," and "the best all inclusive in the Caribbean." Readers gave a thumbs-up to the service, ambiance, food, and beach.

Best Restaurant in a Hotel or Resort: deep blu seafood grille

deep blu seafood grille
Image courtesy deep blu seafood grille
The deep blu seafood grille in the Wyndham Grand Orlando Resort Bonnet Creek won top honors this year from guests citing "amazing fresh local seafood" and "super attentive service."

Most Intriguing New Hotel: Gateway Canyons

Gateway Canyons
Image courtesy Gateway Canyons
Gateway Canyons in Colorado inspired readers to wax poetic: "Red cliffs, blue sky, a very spiritual & calming getaway from the chaos of the world," "Absolutely the most adventurous and 'out of the norm' destination you could possibly find," "beauty and tranquility," and "absolutely beautiful! The rooms are amazing."

Best Hotel Booking App: Hotels.com

Hotels.com app
Image courtesy Hotels.com
The Hotels.com mobile booking app received lots of love from readers, who declared, "clean and easy to use" "simply the best" and "super easy." "The favorites feature works great. I save my favorite hotels and book later." "So easy to use and has AMAZING deals I can't find anywhere else."

Best Hotel App: Club Med Travel App

Club Med Travel App
Image courtesy Club Med
Readers chose the Club Med Travel App above all the others, for ease of use and searchability.
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