2013 Hotels & Resorts Readers' Choice Awards

It's all about the snow at this resort in Kelowna, BC, Canada. Big White Ski Resort took home top honors from readers who raved about the loads of Champagne powder the resort gets annually. Readers said, "Love this Ski Resort - Best Snow!" "An amazing place to ski or ride..." and "The bountiful, dry powder is legendary!"

• Big White Ski Resort web site
• See all the finalists for Best Ski Resort

Readers chose the wellness-focused Spa at Silverado in Napa Valley, California, raving, "Awesome," "It has absolutely everything you could want!" and "Great massage therapists."

• Spa at Silverado web site
• See all the finalists for Best Hotel Spa

Weddings and romantic dinners are two specialties at the AYANA Resort and Spa Bali, perched dramatically on a cliff overlooking the Indian Ocean.

• AYANA Resort and Spa Bali web site
• See all the finalists for Most Romantic Hotel or Resort

The Hard Rock Hotel & Casino Punta Cana in my favorite part of the Dominican Republic caters equally well to vacationers of all ages. Guests gush, "Is just the best!" "It's great!" The all-inclusive pricing is a draw for families, "so the kids can eat a little or a lot and you don't feel like you've just paid a fortune for it." The hotel has "great staff, beautiful beach, great whole experience" and is "the best hotel to visit with friends or family."

• Hard Rock Hotel & Casino Punta Cana web site
• See all the finalists for Best Family Resort

It came down to a tie between two deluxe resorts, Disney's Polynesian Resort and Disney's Animal Kingdom Lodge. Both are unique and amazing resorts; I can see why it would be hard to choose just one.

• Explore Disney's Polynesian Resort
• Explore Disney's Animal Kingdom Lodge
• See all the finalists for Best Disney World Resort
• My Picks for Best Disney World Resorts

The Hard Rock Hotel & Casino Punta Cana won in two categories this year. Guests rave about this all-inclusive Caribbean resort: "Muy bueno," "Everything is excellent," and "the best all inclusive in the Caribbean." Readers gave a thumbs-up to the service, ambiance, food, and beach.

• Hard Rock Hotel & Casino Punta Cana web site
• See all the finalists for Best All-Inclusive Resort (Caribbean / Mexico)

The deep blu seafood grille in the Wyndham Grand Orlando Resort Bonnet Creek won top honors this year from guests citing "amazing fresh local seafood" and "super attentive service."

• deep blu seafood grille web site
• See all the finalists for Best Restaurant in a Hotel or Resort

Gateway Canyons in Colorado inspired readers to wax poetic: "Red cliffs, blue sky, a very spiritual & calming getaway from the chaos of the world," "Absolutely the most adventurous and 'out of the norm' destination you could possibly find," "beauty and tranquility," and "absolutely beautiful! The rooms are amazing."

• Gateway Canyons web site
• See all the finalists for Most Intriguing New Hotel

The Hotels.com mobile booking app received lots of love from readers, who declared, "clean and easy to use" "simply the best" and "super easy." "The favorites feature works great. I save my favorite hotels and book later." "So easy to use and has AMAZING deals I can't find anywhere else."

• Hotels.com mobile booking app web site
• See all the finalists for Best Hotel Booking App

Readers chose the Club Med Travel App above all the others, for ease of use and searchability.

• Club Med Travel App web site
• See all the finalists for Best Hotel App